NCMS Careers

Location:

This is a hybrid role and requires 3 days in the office in Ann Arbor, Michigan.

Supervisory Duties:

This position does not have supervisory responsibilities or direct people management responsibilities.

Job Purpose:

The Business Operations Specialist is responsible for building, maintaining, and optimizing Power BI dashboards and reports that help stakeholders make informed decisions. This role will support cleaning, transforming, and analyzing data from multiple sources to turn complex datasets into clear, actionable insights. The specialist is responsible for supporting diverse projects and other business activities while providing exceptional customer service.

Primary Responsibilities:

• Maintain data integrity and accuracy through validation, including comparison to and review of official NCMS documentation.
• Collaborate with various business units to understand processes and collect data.
• Fulfill data requests from internal customers through the running of queries in Power BI.
• Design, build, and maintain Power BI dashboards and reports.
• Extract and clean data from various sources (e.g. Excel, SharePoint, Google Analytics, SQL databases).
• Write Data Analysis Expressions (DAX) measures and calculate columns to support business logic.
• Monitor data accuracy and troubleshoot issues in reports and datasets.
• Document data models, workflows, and report logic for transparency.
• Assist in ad-hoc analysis and data requests.
• Provide project meeting support as needed via attending meetings, preparation and distribution of project meeting notes. Assist in the documentation and improvement of procedures.
• Assist in preparation and/or review of quarterly and final project reports.
• Maintain project information, collect and maintain data files/folders, develop presentations.

Requirements:

• Must be a citizen of the United States.
• Must have or be eligible to obtain government security clearance.
• Must be fully vaccinated against COVID-19 unless legally exempt.
• Flexibility to work a hybrid schedule; three days in the office & two days home.
• Degree in Business Administration, Science/Technology or related field or a minimum of 5 years’ experience in an administrative role with customer service and/or technology focus.
• Advanced Microsoft Excel skills required including proficiency in pivot tables, VLOOKUP, complex formulas, and data analysis tools.
• Experience in Power BI including building interactive dashboards and reports, writing DAX for calculated columns or measures, and using Power Query for data transformation.
• Ability to develop a comprehensive understanding of the business data, how it relates, and the importance of it to the organization.
• Critical thinking & problem-solving skills are required.
• Microsoft Office 365 experience.
• SharePoint functional knowledge.
• Effective communicator in written and oral formats.
• Demonstrated high level of organization and attention to detail.
• Demonstrated ability to develop and deliver suggestions for process improvements.
• Demonstrated customer service excellence.

Physical Requirements:

• Ability to remain in a stationary position for extended periods while working at a computer.

This position is contingent upon the successful completion of a background screening, which may include checks for criminal history, driving records, financial history, and education verification, as permitted by law.

NCMS IS AN EQUAL OPPORTUNITY EMPLOYER

How to Apply:

Please submit the position title you are interested in and resume in PDF format only by email to careers@ncms.org

Location:

This is a hybrid role and requires 3 days in the office in Ann Arbor, Michigan.

Supervisory Responsibilities:

This position does not have supervisory responsibilities or direct people management responsibilities.

Job Purpose:

The Contract Specialist is responsible for the contractual administration for NCMS as well as subsidiary business agreements. You will educate and counsel multiple stakeholders on NCMS collaborative methods and policies, as well as regulations applied to federal award contracting and agreements. The successful candidate will have the ability to manage multiple priorities and complex contractual agreements in a fast-paced, innovative environment.

Primary Responsibilities

• Review cost proposals and other forms to draft contracts.
• Negotiate contracts in accordance with applicable laws, regulations, and contractual provisions.
• Issue contract modifications in accordance with applicable laws, regulations, and contractual provisions.
• Ensure reviews and approvals are complete before contractual documents are executed.
• Maintain contract records for audit compliance.
• Research and analyze government regulations for legal and audit compliance.
• Perform other duties as assigned.

Requirements:

• Must be a citizen of the United States.
• Must have or be eligible to obtain a government security clearance.
• Must be fully vaccinated against COVID-19 unless legally exempt.
• Flexibility to work a hybrid schedule; three days in office & two days home.
• Bachelor’s Degree and a minimum of 5 or more years’ experience in contracts, grants, or other award administration are required.
• Working knowledge of contract terms and processes, government regulations (Uniform Grant Guidelines) and/or Federal Acquisition Regulation (FAR) in all aspects of the contract life cycle including proposals, agreements, and close-out.
• Working knowledge of cyber-security requirements specified by National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171 and Cybersecurity Maturity Model Certification (CMMC).
• Excellent verbal and written communication skills.
• Analytical thinking, risk analysis, and problem-solving skills.
• Proficient with Microsoft Office applications

Physical Requirements:

• Ability to remain in a stationary position for extended periods while working at a computer.

This position is contingent upon the successful completion of a background screening, which may include checks for criminal history, driving records, financial history, and education verification, as permitted by law.

NCMS IS AN EQUAL OPPORTUNITY EMPLOYER

How to Apply:

Please submit the position title you are interested in and resume in PDF format only by email to careers@ncms.org

Location:

This is a hybrid role and requires 3 days in the office in Ann Arbor, Michigan.

Supervisory Responsibilities:

This position does not have supervisory responsibilities or direct people management responsibilities.

Job Purpose:

The IT Support Specialist provides timely and effective technical support to NCMS staff. This role is responsible for resolving hardware and software issues, supporting end users, and delivering basic training. Success in this position requires strong communication skills, the ability to manage multiple priorities, and a customer-focused approach.

Primary Responsibilities:

• Provide first-line, ticket-based technical support for hardware, software, and connectivity issues, both onsite and remotely, via phone, email, and the IT ticketing system.
• Diagnose and resolve issues related to desktops, laptops, mobile devices, printers, and peripheral equipment.
• Install, configure, and troubleshoot Windows operating systems, standard applications, and approved third-party software.
• Perform routine and preventive maintenance to ensure optimal performance and reliability of computing equipment.
• Set up, configure, and deploy new workstations and devices in accordance with organizational standards.
• Maintain accurate inventory records for hardware, software licenses, and peripherals; support asset tracking and lifecycle management.
• Assist with onboarding and offboarding activities, including user account setup, permissions, and equipment provisioning.
• Provide support for Microsoft 365 applications (e.g., Outlook, Teams, OneDrive) and escalate issues when necessary.
• Foster strong technical partnerships with IT and MIS teams to collaboratively diagnose and resolve complex technical issues.
• Document support activities and contribute to internal knowledge base resources to promote consistency and self-service.
• Deliver professional, responsive customer service in all user interactions.
• Provide technical support for meetings and conference room setups.
• Assist with office moves, including relocation and setup of technical equipment.
• Perform other duties as assigned.

Required Qualifications:

• Must be a citizen of the United States.
• Must have or be eligible to obtain government security clearance.
• Must be fully vaccinated against COVID-19 unless legally exempt.
• Flexibility to work a hybrid schedule; three days in the office & two days home.
• 3 years of experience in IT support, help desk, or technical troubleshooting
• Proficiency with Windows 10/11, basic networking concepts (IP, DNS, DHCP), and device imaging.
• Familiarity with Microsoft 365 applications and user account management.
• Experience with device management platforms (e.g., Microsoft Intune, SCCM).
• Experience supporting mobile devices (iOS, Android) in a business environment.
• Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
• Excellent organizational, communication, and customer service skills.
• Experience working with help desk or ticketing systems.
• Relevant certifications such as CompTIA A+ or Microsoft Certified are preferred.

Physical Requirements:

• Ability to remain in a stationary position for extended periods while working at a computer.

This position is contingent upon the successful completion of a background screening, which may include checks for criminal history, driving records, financial history, and education verification, as permitted by law.

NCMS IS AN EQUAL OPPORTUNITY EMPLOYER

Location:

This is a hybrid role and requires 3 days in the office in Ann Arbor, Michigan.

Supervisory Responsibilities:

This position does not have supervisory responsibilities or direct people management responsibilities.

Job Purpose:

The Project Manager is responsible for planning and carrying out multiple projects while considering contingencies and alternatives. While working closely with the program and project management team, this role provides leadership and/or support for each step of full-cycle project management. This role reports to a PMO.

Primary Responsibilities:

• Manage collaborative projects that meet technology and business needs of NCMS customers.
• Guide the development of project concept paper, statement of work, work breakdown structure, budget, schedule, deliverables, roles and responsibilities, and subcontractor and consultant selection and management.
• Complete final reporting and outreach as required.
• Provide daily management of each project by developing and maintaining all project communications, records, and files.
• Assure proper audit material maintained and available.
• Maintain open and frequent communication with the assigned Director as well as all NCMS departments.
• Strictly adhere to all rules and regulations as determined by the government, NCMS customers, and NCMS best practices.
• Proactively promote NCMS and its mission by developing relationships with industry, government, academia, and professional associations.
• Participate in technical seminars, workshops, and trade shows as necessary.
• Perform other duties as needed.

Requirements:

• Must be a citizen of the United States.
• Must have or be eligible to obtain a government security clearance.
• Must be fully vaccinated against COVID-19 unless legally exempt.
• Flexibility to work a hybrid schedule; three days in office & two days home.
• Bachelor’s Degree and a minimum of two years working in R&D Project Management.
• Experience working in a manufacturing, advanced technology, or mechanical maintenance environment.
• Demonstrated competency in communication, contributing to team success, initiating action, and persuasiveness.
• Demonstrated customer focus and continuous learning.
• Demonstrated ability to perform administrative duties and to use basic office equipment and applications.

Physical Requirements:

• Ability to remain in a stationary position for extended periods while working at a computer.

This position is contingent upon the successful completion of a background screening, which may include checks for criminal history, driving records, financial history, and education verification, as permitted by law.

NCMS IS AN EQUAL OPPORTUNITY EMPLOYER

How to Apply:

Please submit the position title you are interested in and resume in PDF format only by email to careers@ncms.org