NCMS Careers

Location:

This is a hybrid role and requires 3 days in the office in Ann Arbor, Michigan.

Job Purpose:

The Business Operations Specialist is responsible for supporting diverse projects and other business activities while providing exceptional customer service.

Primary Responsibilities:

• Maintain data integrity and accuracy through validation, which will likely include comparison to and review of official NCMS documentation.
• Collaborate with various business units to understand processes and collect data.
• Maintain and assist in the creation of content for internal and external communications.
• Respond to internal and external customer requests as needed. Identify customer needs and collaborate with internal NCMS departments.
• Provide project meeting support as needed via attending meetings, preparation and distribution of project meeting notes. Assist in the documentation and improvement of procedures.
• Assist in preparation and/or review of quarterly and final project reports.
• Maintain project information, collect and maintain data files/folders, develop presentations.
• Become trained and proficient in specified core functions within the organization.
• Perform other duties as requested.

Requirements:

• Must be a citizen of the United States.
• Must have or be eligible to obtain government security clearance.
• Must be fully vaccinated against COVID-19 unless legally exempt.
• Flexibility to work a hybrid schedule; three days in the office & two days home.
• Degree in Business Administration, Science/Technology or related field or a minimum of 5 years’ experience in an administrative role with customer service and/or technology focus.
• Critical thinking & problem-solving skills are required.
• Microsoft Office 365 experience.
• SharePoint functional knowledge.
• Effective communicator in written and oral formats.
• Demonstrated high level of organization and attention to detail.
• Demonstrated ability to develop and deliver suggestions for process improvements.
• Demonstrated customer service excellence.

This position is contingent upon the successful completion of a background screening, which may include checks for criminal history, driving records, financial history, and education verification, as permitted by law.

NCMS IS AN EQUAL OPPORTUNITY EMPLOYER

How to Apply:

Please submit the position title you are interested in and resume in PDF format only by email to careers@ncms.org

Location:

This is a hybrid role and requires 3 days in the office in Ann Arbor, Michigan.

Job Purpose:

The Graphic Designer supports the development of print and digital design materials in collaboration with senior design staff. This role is responsible for creating visually engaging collateral, including print layouts and digital graphics, while ensuring consistency with organizational branding. The position requires proficiency in Adobe Creative Suite, with motion graphics or 3D modeling experience considered a plus.

Primary Responsibilities:

• Design digital communications such as newsletter layouts, email, and website graphics.
• Develop event collateral such as banners, apparel, brochures, and booklets.
• Create promotional materials including advertisements, flyers, and social media graphics.
• Design presentation materials, including slide decks and templates.
• Collaborate with senior designers to execute creative concepts.
• Perform other duties as assigned.

Requirements:

• Must be a citizen of the United States.
• Must have or be eligible to obtain a government security clearance.
• Must be fully vaccinated against COVID-19 unless legally exempt.
• Flexibility to work a hybrid schedule; work is a mix of remote and onsite days each week.
• Bachelor’s degree in graphic design, visual communications, advertising design, or a related field.
• 3-5 years of professional experience in graphic design or a related field.
• Strong portfolio demonstrating experience in print and digital design work.
• Proficiency in Adobe Creative Suite; especially InDesign, Illustrator, and Photoshop.
• Strong attention to detail with excellent time management and organizational skills.
• Creative thinking and the ability to develop innovative visual solutions.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with motion graphics, video editing, or 3D modeling preferred.

This position is contingent upon the successful completion of a background screening, which may include checks for criminal history, driving records, financial history, and education verification, as permitted by law.

NCMS IS AN EQUAL OPPORTUNITY EMPLOYER

This is a hybrid role and requires 3 days in the office in Ann Arbor, Michigan.

Job Purpose:

The IT Security Specialist is responsible for designing, implementing, and maintaining the organization’s security posture across cloud, applications, and enterprise environments. This role combines deep technical expertise with risk management, governance, and strong cross-functional collaboration to protect systems, data, and infrastructure while enabling business objectives.

Primary Responsibilities:

• Design, implement, and manage cloud security architectures across AWS (Amazon Web Services), Azure (Microsoft Azure), and GCP (Google Cloud Platform) with a focus on IAM (Identity and Access Management), secure containerization using Kubernetes(K8s), and multi-cloud environments.
• Monitor, detect, and respond to security threats using AI (Artificial Intelligence)-driven tools and automation, including SOAR (Security Orchestration, Automation, and Response) and SIEM (Security Information and Event Management) platforms to optimize detection and response workflows.
• Lead incident response and digital forensics efforts, including threat analysis, root-cause investigations, and post-incident remediation.
• Conduct forensic analysis to determine the origin, scope, and impact of security incidents, and lead coordinated incident response “war room” scenarios when required.
• Integrate security and DevOps (Development and Operations) practices into the SDLC (Software Development Lifecycle), ensuring security controls are embedded from design through deployment.
• Identify, evaluate, and mitigate security risks to align with business goals and operational priorities through formal risk management and security assessments.
• Support and maintain compliance with relevant regulatory and security frameworks, including GDPR (General Data Protection Regulation), HIPAA (Health Insurance Portability and Accountability Act), PCI DSS (Payment Card Industry Data Security Standard), NIST (National Institute of Standards and Technology), CMMC (Cybersecurity Maturity Model Certification), FedRAMP (Federal Risk and Authorization Management Program), and ISO 27001 (International Organization for Standardization 27001).
• Partner with legal, compliance, and business stakeholders to translate regulatory requirements into practical technical controls.
• Contribute to the development and maintenance of security policies, standards, and procedures.
• Clearly communicate complex technical security concepts to non-technical stakeholders, leadership, and executive audiences.
• Demonstrate strong analytical thinking and problem-solving skills, applying critical analysis to complex, ambiguous, and unstructured security challenges to identify root causes and develop effective, risk-informed solutions.
• Collaborate cross-functionally to ensure security initiatives support operational efficiency and innovation.
• Perform other duties as assigned.

Requirements:

• Must be a citizen of the United States.
• Must have or be eligible to obtain a government security clearance.
• Must be fully vaccinated against COVID-19 unless legally exempt.
• Flexibility to work a hybrid schedule; three days in office & two days home.
• At least 5 years’ experience in Information Technology and Cloud Security roles with increasing responsibility for architecture, implementation, and incident response.
• Demonstrated experience designing, implementing, and securing cloud environments across AWS (Amazon Web Services), Azure (Microsoft Azure), and/or GCP (Google Cloud Platform), including IAM (Identity and Access Management).
• Hands-on experience with security monitoring, detection, and response, including SIEM (Security Information and Event Management) and SOAR (Security Orchestration, Automation, and Response) platforms.
• Experience securing containerized and orchestrated environments, such as Kubernetes (K8s), and supporting modern, multi-cloud architectures.
• Experience working with regulatory, security, or compliance frameworks.
• Excellent analytical, problem-solving, and communication skills.
• Demonstrated ability to communicate complex technical concepts clearly to non-technical stakeholders, leadership, and executive audiences.
• CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), CISA (Certified Information Systems Auditor), and AWS (Amazon Web Services) Certified Security Specialty strongly preferred.

This position is contingent upon the successful completion of a background screening, which may include checks for criminal history, driving records, financial history, and education verification, as permitted by law.

NCMS IS AN EQUAL OPPORTUNITY EMPLOYER

Location:

This is a hybrid role and requires 3 days in the office in Ann Arbor, Michigan.

Job Purpose:

The IT Support Specialist provides timely and effective technical support to NCMS staff. This role is responsible for resolving hardware and software issues, supporting end users, and delivering basic training. Success in this position requires strong communication skills, the ability to manage multiple priorities, and a customer-focused approach.

Primary Responsibilities:

• Provide first-line, ticket-based technical support for hardware, software, and connectivity issues, both onsite and remotely, via phone, email, and the IT ticketing system.
• Diagnose and resolve issues related to desktops, laptops, mobile devices, printers, and peripheral equipment.
• Install, configure, and troubleshoot Windows operating systems, standard applications, and approved third-party software.
• Perform routine and preventive maintenance to ensure optimal performance and reliability of computing equipment.
• Set up, configure, and deploy new workstations and devices in accordance with organizational standards.
• Maintain accurate inventory records for hardware, software licenses, and peripherals; support asset tracking and lifecycle management.
• Assist with onboarding and offboarding activities, including user account setup, permissions, and equipment provisioning.
• Provide support for Microsoft 365 applications (e.g., Outlook, Teams, OneDrive) and escalate issues when necessary.
• Foster strong technical partnerships with IT and MIS teams to collaboratively diagnose and resolve complex technical issues.
• Document support activities and contribute to internal knowledge base resources to promote consistency and self-service.
• Deliver professional, responsive customer service in all user interactions.
• Provide technical support for meetings and conference room setups.
• Assist with office moves, including relocation and setup of technical equipment.
• Perform other duties as assigned.

Required Qualifications:

• Must be a citizen of the United States.
• Must have or be eligible to obtain government security clearance.
• Must be fully vaccinated against COVID-19 unless legally exempt.
• Flexibility to work a hybrid schedule; three days in the office & two days home.
• 3 years of experience in IT support, help desk, or technical troubleshooting
• Proficiency with Windows 10/11, basic networking concepts (IP, DNS, DHCP), and device imaging.
• Familiarity with Microsoft 365 applications and user account management.
• Experience with device management platforms (e.g., Microsoft Intune, SCCM).
• Experience supporting mobile devices (iOS, Android) in a business environment.
• Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
• Excellent organizational, communication, and customer service skills.
• Experience working with help desk or ticketing systems.
• Relevant certifications such as CompTIA A+ or Microsoft Certified are preferred.

This position is contingent upon the successful completion of a background screening, which may include checks for criminal history, driving records, financial history, and education verification, as permitted by law.

NCMS IS AN EQUAL OPPORTUNITY EMPLOYER

Location:

This is a hybrid role and requires 3 days in the office in Ann Arbor, Michigan.

Job Purpose:

The Project Manager is responsible for planning and carrying out multiple projects while considering contingencies and alternatives. While working closely with the program and project management team, this role provides leadership and/or support for each step of full-cycle project management. This role reports to a PMO.

Primary Responsibilities:

• Manage collaborative projects that meet technology and business needs of NCMS customers.
• Guide the development of project concept paper, statement of work, work breakdown structure, budget, schedule, deliverables, roles and responsibilities, and subcontractor and consultant selection and management.
• Complete final reporting and outreach as required.
• Provide daily management of each project by developing and maintaining all project communications, records, and files.
• Assure proper audit material maintained and available.
• Maintain open and frequent communication with the assigned Director as well as all NCMS departments.
• Strictly adhere to all rules and regulations as determined by the government, NCMS customers, and NCMS best practices.
• Proactively promote NCMS and its mission by developing relationships with industry, government, academia, and professional associations.
• Participate in technical seminars, workshops, and trade shows as necessary.
• Perform other duties as needed.

Requirements:

• Must be a citizen of the United States.
• Must have or be eligible to obtain a government security clearance.
• Must be fully vaccinated against COVID-19 unless legally exempt.
• Flexibility to work a hybrid schedule; three days in office & two days home.
• Bachelor’s Degree and a minimum of two years working in R&D Project Management.
• Experience working in a manufacturing, advanced technology, or mechanical maintenance environment.
• Demonstrated competency in communication, contributing to team success, initiating action, and persuasiveness.
• Demonstrated customer focus and continuous learning.
• Demonstrated ability to perform administrative duties and to use basic office equipment and applications.

This position is contingent upon the successful completion of a background screening, which may include checks for criminal history, driving records, financial history, and education verification, as permitted by law.

NCMS IS AN EQUAL OPPORTUNITY EMPLOYER

How to Apply:

Please submit the position title you are interested in and resume in PDF format only by email to careers@ncms.org